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For detailed information about our Customer Service Certification course, including what you’ll learn and course objectives, please visit the "About This Course" section on this page.

The course is online, but you can select Networking Events at enrollment to meet people in person. This feature may not always be available.

We don’t have a physical office because the course is fully online. However, we partner with training providers worldwide to offer in-person sessions. You can arrange this by contacting us first and selecting features like Networking Events or Expert Instructors when enrolling.

Contact us to arrange one.

This course is accredited by Govur University, and we also offer accreditation to organizations and businesses through Govur Accreditation. For more information, visit our Accreditation Page.

Dr. Joseph Lowe is the official representative for the Customer Service Certification course and is responsible for reviewing and scoring exam submissions. If you'd like guidance from a live instructor, you can select that option during enrollment.

The course doesn't have a fixed duration. It has 21 questions, and each question takes about 5 to 30 minutes to answer. You’ll receive your certificate once you’ve successfully answered most of the questions. Learn more here.

The course is always available, so you can start at any time that works for you!

We partner with various organizations to curate and select the best networking events, webinars, and instructor Q&A sessions throughout the year. You’ll receive more information about these opportunities when you enroll. This feature may not always be available.

You will receive a Certificate of Excellence when you score 75% or higher in the course, showing that you have learned about the course.

An Honorary Certificate allows you to receive a Certificate of Commitment right after enrolling, even if you haven’t finished the course. It’s ideal for busy professionals who need certification quickly but plan to complete the course later.

The price is based on your enrollment duration and selected features. Discounts increase with more days and features. You can also choose from plans for bundled options.

Choose a duration that fits your schedule. You can enroll for up to 7 days at a time.

No, you won't. Once you earn your certificate, you retain access to it and the completed exercises for life, even after your subscription expires. However, to take new exercises, you'll need to re-enroll if your subscription has run out.

To verify a certificate, visit the Verify Certificate page on our website and enter the 12-digit certificate ID. You can then confirm the authenticity of the certificate and review details such as the enrollment date, completed exercises, and their corresponding levels and scores.