FREE
daily Instructor: Dr. Bridget EatonAbout this Course
Automotive Sales and Service Certification
The Automotive Sales and Service Certification course is designed to provide comprehensive knowledge and skills in the field of automotive sales and service. This course covers various aspects of the automotive industry, including sales techniques, customer service, vehicle maintenance, and repair. Participants will gain the necessary expertise to excel in automotive sales and service roles, whether in dealerships, repair shops, or related businesses.
The course is structured to cover both theoretical and practical aspects of automotive sales and service. Participants will learn about the different types of vehicles, their features, and specifications. They will also study effective sales strategies, negotiation techniques, and customer relationship management. Additionally, the course emphasizes the importance of providing exceptional customer service to enhance customer satisfaction and build long-term relationships.
Another significant aspect of the course is the understanding of vehicle maintenance and repair. Participants will learn about the basic components of vehicles, including engines, electrical systems, braking systems, and more. They will acquire knowledge of common maintenance procedures, troubleshooting techniques, and safety protocols. The course also highlights the importance of regular vehicle inspections and adherence to manufacturer guidelines for optimal performance and safety.
Throughout the course, participants will have opportunities to apply their knowledge in practical scenarios through hands-on exercises and simulations. This practical experience will help develop their skills in diagnosing vehicle issues, performing basic repairs, and effectively communicating technical information to customers.
By the end of the Automotive Sales and Service Certification course, participants will be equipped with the necessary knowledge and skills to succeed in the automotive industry. They will have a deep understanding of automotive sales and service processes, customer-centric approaches, and the technical aspects of vehicle maintenance and repair. This certification will open doors to various career opportunities in automotive sales, service advising, parts management, and related roles.
Course Features
Honorary Certification
Receive a recognized certificate before completing the course.
Expert Coaching
Have an expert instructor guide you through your learning journey.
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Frequently Asked Questions
For detailed information about our Automotive Sales and Service Certification course, including what you’ll learn and course objectives, please visit the "About This Course" section on this page.
The course is online, but you can select Networking Events at enrollment to meet people in person. This feature may not always be available.
The course doesn't have a fixed duration. It has 26 questions, and each question takes about 5 to 30 minutes to answer. You’ll receive your certificate once you’ve answered most of the questions. Learn more here.
The course is always available, so you can start at any time that works for you!
We partner with various organizations to curate and select the best networking events, webinars, and instructor Q&A sessions throughout the year. You’ll receive more information about these opportunities when you enroll. This feature may not always be available.
You will receive a Certificate of Excellence when you score 75% or higher in the course, showing that you have learned about the course.
An Honorary Certificate allows you to receive a Certificate of Commitment right after enrolling, even if you haven’t finished the course. It’s ideal for busy professionals who need certification quickly but plan to complete the course later.
The price is based on your enrollment duration and selected features. Discounts increase with more days and features. You can also choose from plans for bundled options.
Choose a duration that fits your schedule. You can enroll for up to 7 days at a time.
No, you won't. Once you earn your certificate, you retain access to it and the completed exercises for life, even after your subscription expires. However, to take new exercises, you'll need to re-enroll if your subscription has run out.
To verify a certificate, visit the Verify Certificate page on our website and enter the 12-digit certificate ID. You can then confirm the authenticity of the certificate and review details such as the enrollment date, completed exercises, and their corresponding levels and scores.
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Earn Your Certificate
To download and share your certificate, you must achieve a combined score of at least 75% on all questions answered.