Identify and explain different quality control techniques used in operations management to improve productivity.

Quality control techniques play a vital role in operations management to enhance productivity, efficiency, and overall product or service quality. By implementing these techniques, organizations can identify and rectify defects, reduce waste, and optimize processes. Here are some commonly used quality control techniques: 1. Total Quality Management (TQM): TQM is a comprehensive approach to quality control that involves the participation of all employees in the organization. It emphasizes customer focus, continuous improvement, and a commitment to quality at all levels. TQM techniques include: * Quality Circles: Small groups of employees who meet regularly to discuss and address quality-related issues. * Continuous Improvement (Kaizen): Ongoing efforts to improve processes incrementally to enhance efficiency and quality. 2. Six Sigma: Six Sigma is a data-driven methodology aimed at reducing defects and variations in processes to achieve near-perfect quality levels. It follows the DMAIC (Define, Measure, Analyze, Improve, Control) approach to problem-solving a....