The cognitive bias most likely exacerbating the inflexibility observed in individuals with high 'Dutifulness' scores on conscientiousness is the confirmation bias. Conscientiousness is a personality trait characterized by organization, responsibility, and goal-directed behavior. The 'Dutifulness' facet specifically reflects a strong adherence to rules, obligations, and a desire to fulfill commitments. Confirmation bias is a pervasive cognitive bias where individuals tend to favor information that confirms their existing beliefs or hypotheses, while simultaneously discounting or ignoring information that contradicts them. This isn't a conscious decision; it's a natural tendency of the human mind to seek cognitive consistency.
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