If a company plans to work with a service provider many times for different tasks over a long time, what kind of main contract should they use to cover all future small jobs?

When a company plans to work with a service provider many times for different tasks over a long time, the main contract they should use to cover all future small jobs is a Master Service Agreement. A Master Service Agreement, often referred to simply as an MSA or a Master Agreement, is a comprehensive contract that establishes the general terms and conditions that will govern all future transactions or specific projects between the two parties. Its primary purpose is to create an overarching legal framework that applies to every subsequent engagement, eliminating the need to negotiate fundamental terms repeatedly for each new task. This streamlines the contracting process, saves time and legal costs, and ensures consistency across all services provided over the long term. Under a Master Service Agreement, individual tasks or small jobs are then defined and executed through separate, shorter documents known as Statements of Work or Work Orders. A Statement of Work, or SOW, is an addendum or attachment to the MSA that specifies the details of a particular project or service. It outlines the specific scope of work to be performed, the deliverables expected, the project timelines or deadlines, the specific pricing for that individual job, acceptance criteria, and any other unique requirements pertinent to that single task. A Work Order, or WO, serves a very similar function to an SOW, detailing the specifics of an individual job under the umbrella of the MSA. The Master Service Agreement typically includes common legal provisions such as payment terms, confidentiality clauses, intellectual property rights, indemnification, warranties, limitations of liability, dispute resolution mechanisms, and the governing law. Each Statement of Work or Work Order then references the Master Service Agreement, inheriting all its general terms and conditions. For example, if a company hires a marketing agency for ongoing services, the MSA would cover general payment terms, data privacy, and intellectual property. When the company needs a new social media campaign, a specific SOW would detail that campaign's content, schedule, and cost, all operating under the existing MSA's terms. This structure ensures that only the task-specific details need to be agreed upon for each new job, while the foundational legal and commercial terms remain constant.