What is the primary reason for avoiding dual relationships in CISM?

The primary reason for avoiding dual relationships in CISM is to protect the objectivity, integrity, and effectiveness of the crisis intervention process, and to prevent harm to the individuals seeking assistance. A dual relationship occurs when a CISM provider has a professional relationship with an individual they serve, and simultaneously has another, significantly different relationship with that person (e.g., friend, family member, business partner, supervisor). These multiple roles can create conflicts of interest, impair professional judgment, exploit the power imbalance inherent in the provider-client relationship, and compromise confidentiality. For example, if a CISM provider is debriefing a colleague who is also a close friend, the provider's ability to remain objective and impartial may be compromised. The friend might also feel pressure to disclose information they would otherwise keep private, or the provider might struggle to maintain appropriate boundaries. Dual relationships can blur the lines between personal and professional interactions, potentially leading to misunderstandings, ethical violations, and ultimately, harm to the individual seeking support. Maintaining clear boundaries and avoiding dual relationships is essential for ensuring that CISM services are provided in a safe, ethical, and effective manner.