When presenting feedback on proposed revisions for an indemnification clause, what specific practical implication should be highlighted, beyond the direct legal risk, to effectively persuade a non-legal business stakeholder?

When presenting feedback on proposed revisions for an indemnification clause, the specific practical implication to highlight beyond the direct legal risk is the significant diversion of internal business resources and the associated opportunity cost. An indemnification clause is a contractual provision where one party (the indemnitor) agrees to protect the other party (the indemnitee) from certain specified losses, damages, or liabilities that may arise. Revisions to this clause can alter the scope of responsibility and the circumstances under which one party may be required to compensate the other. Beyond the direct financial exposure of a potential judgment, settlement, or external legal fees, a less favorable or ambiguous indemnification clause can trigger extensive internal demands. This means that if a dispute or claim arises under the revised clause, valuable company employees—such as product development specialists, operational managers, finance personnel, or sales executives—will be pulled away from their core, revenue-generating, or strategic responsibilities. Their time will be consumed by activities such as gathering data, conducting internal investigations, preparing documents for discovery, participating in legal team interviews, or preparing for potential depositions. The opportunity cost associated with this diversion is the lost value from those employees not being able to focus on their primary tasks, such as developing new products, improving operational efficiencies, securing new sales, or managing customer relationships. This directly impacts the company's ability to innovate, generate revenue, and maintain operational continuity, representing a tangible business cost that affects profitability and efficiency, regardless of whether a legal judgment is ultimately rendered or how large it might be.