When someone tries to understand how another person feels but accidentally just thinks the other person feels exactly what *they* would feel, what mistake are they making when trying to be understanding?

The mistake being made when someone tries to understand how another person feels but accidentally just thinks the other person feels exactly what *they* would feel is known as egocentric bias, which is a specific failure in perspective-taking. Egocentric bias refers to the human tendency to overestimate the extent to which others share our own thoughts, feelings, beliefs, and attitudes. In this scenario, it means an individual struggles to mentally separate their own internal emotional experience from that of another person, leading them to assume that the other person's emotional response will mirror their own in a given situation. Perspective-taking is the cognitive ability to understand a situation or event from anothe....