Why are saved replies useful when managing communication through the Business Suite inbox?

Saved replies are useful in the Business Suite inbox because they allow for quick and consistent responses to frequently asked questions or common inquiries. This saves time for the person managing the inbox and ensures that customers receive accurate and standardized information. For example, if many customers ask about the business's return policy, a saved reply containing the return policy details can be quickly inserted into the conversation, rather than typing out the same information repeatedly. This also helps maintain a consistent brand voice and messaging.