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Why is establishing clear roles and responsibilities essential during the 'norming' stage of team development?



Establishing clear roles and responsibilities is essential during the 'norming' stage of team development because it solidifies the team's structure, promotes efficiency, and minimizes conflict by clarifying who is accountable for what tasks. The 'norming' stage, according to Tuckman's stages of group development, is characterized by increasing cohesion, agreement on team norms, and a growing sense of shared purpose. However, even as the team finds harmony, ambiguities about roles can create new tensions. When roles and responsibilities are clearly defined, team members understand their specific duties, authority, and how their work contributes to the overall team goals. This clarity reduces the potential for duplication of effort, misunderstandings, and conflict arising from overlapping responsibilities. For example, in a project team, clarifying that one member is responsible for managing the budget while another is responsible for coordinating communication ensures that these critical tasks are handled effectively and that team members are not stepping on each other's toes. Clear roles also enhance accountability. When individuals know they are solely responsible for a particular task, they are more likely to take ownership and ensure it is completed to a high standard. Furthermore, clearly defined roles facilitate better communication and collaboration. Team members know who to go to for specific information or assistance, streamlining the workflow and improving efficiency. Leaving these undefined can lead to confusion and a breakdown in efficiency, potentially causing a regression back to the 'storming' stage.