If a process has a high Cost of Poor Quality (COPQ) due to hidden rework, which specific DMAIC phase is primarily responsible for establishing the baseline performance metrics required to quantify this financial loss?

The Define phase is primarily responsible for establishing the baseline performance metrics required to quantify the financial loss from hidden rework. In the DMAIC methodology—a five-step data-driven improvement cycle consisting of Define, Measure, Analyze, Improve, and Control—the Define phase is where you identify the project scope, document the c....