What is the main priority when providing Mental Health First Aid?

The main priority when providing Mental Health First Aid is to assess the situation for immediate risk, and provide initial support and connect the person with appropriate professional help or resources. The first and foremost concern is always safety, both for the individual experiencing the crisis and for the Mental Health First Aider. This involves assessing for any immediate threats of harm to self or others. Following the assessment of risk, the next priority is to offer non-judgmental support, which includes active listening, providing reassurance, and validating the individual's experiences. The goal is to create a safe and supportive environment where the person feels heard and understood. It is equally important to encourage seeking professional help. Mental Health First Aid is not a substitute for professional treatment, but rather a way to bridge the gap until appropriate care can be accessed. Therefore, the core aim is to stabilize the situation, offer immediate support, and facilitate access to longer-term professional help that addresses the underlying issues.