FREE
daily Instructor: Dr. Carolyn AndersonAbout this Course
Negotiation and Conflict Resolution Certification
The Negotiation and Conflict Resolution Certification is designed to equip individuals with the knowledge and skills necessary to effectively manage and resolve conflicts in various settings. This comprehensive course explores the principles, strategies, and techniques of negotiation, as well as the dynamics of conflict resolution.
Through a combination of theoretical concepts, real-world case studies, and practical exercises, participants will develop a deep understanding of negotiation processes and conflict resolution methods. They will gain insights into effective communication, problem-solving, and decision-making techniques that are crucial for successful negotiations and conflict resolution.
The course covers a wide range of topics, including conflict analysis, negotiation strategies, collaborative problem-solving, mediation, and arbitration. Participants will also explore the ethical considerations involved in negotiation and conflict resolution, as well as the cultural and interpersonal dynamics that can impact the process.
Upon completion of this certification, participants will have the skills to navigate complex negotiation scenarios, facilitate constructive dialogue, and achieve mutually beneficial outcomes. Whether in personal or professional contexts, the ability to effectively negotiate and resolve conflicts is essential for building positive relationships and fostering productive environments.
Course Features
Honorary Certification
Receive a recognized certificate before completing the course.
Expert Coaching
Have an expert instructor guide you through your learning journey.
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Frequently Asked Questions
For detailed information about our Negotiation and Conflict Resolution Certification course, including what you’ll learn and course objectives, please visit the "About This Course" section on this page.
The course is online, but you can select Networking Events at enrollment to meet people in person. This feature may not always be available.
The course doesn't have a fixed duration. It has 24 questions, and each question takes about 5 to 30 minutes to answer. You’ll receive your certificate once you’ve answered most of the questions. Learn more here.
The course is always available, so you can start at any time that works for you!
We partner with various organizations to curate and select the best networking events, webinars, and instructor Q&A sessions throughout the year. You’ll receive more information about these opportunities when you enroll. This feature may not always be available.
You will receive a Certificate of Excellence when you score 75% or higher in the course, showing that you have learned about the course.
An Honorary Certificate allows you to receive a Certificate of Commitment right after enrolling, even if you haven’t finished the course. It’s ideal for busy professionals who need certification quickly but plan to complete the course later.
The price is based on your enrollment duration and selected features. Discounts increase with more days and features. You can also choose from plans for bundled options.
Choose a duration that fits your schedule. You can enroll for up to 7 days at a time.
No, you won't. Once you earn your certificate, you retain access to it and the completed exercises for life, even after your subscription expires. However, to take new exercises, you'll need to re-enroll if your subscription has run out.
To verify a certificate, visit the Verify Certificate page on our website and enter the 12-digit certificate ID. You can then confirm the authenticity of the certificate and review details such as the enrollment date, completed exercises, and their corresponding levels and scores.
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How to Get Certified
Complete the Course
Answer the certification questions by selecting a difficulty level:
Beginner: Master the material with interactive questions and more time.
Intermediate: Get certified faster with hints and balanced questions.
Advanced: Challenge yourself with more questions and less time
Earn Your Certificate
To download and share your certificate, you must achieve a combined score of at least 75% on all questions answered.