Explain how to configure a data loss prevention (DLP) policy in Microsoft 365 to prevent users from sharing credit card numbers in Teams chats and channel conversations.
To configure a data loss prevention (DLP) policy in Microsoft 365 to prevent users from sharing credit card numbers in Teams chats and channel conversations, you need to use the Microsoft Purview compliance portal. First, access the Microsoft Purview compliance portal and navigate to 'Data loss prevention' > 'Policies'. Create a new policy. Choose the 'Custom' template or a pre-built template if available, and select 'Next'. Give the policy a descriptive name (e.g., 'Credit Card Number DLP for Teams'). Choose the locations to which the policy applies. Select 'Teams chat and channel messages'. This ensures that the policy will scan Teams conversations for sensitive information. Define the rules for the policy. Add a new rule and give it a name (e.g., 'Detect Credit Card Numbers'). In the 'Content contains' section, add a condition based on sensitive information types. Choose 'Add sensitive info types' and search for 'Credit Card Number'. Select the 'Credit Card Number' sensitive information type. You can refine the detection by specifying a confidence level or instance count, but the default settings are usually sufficient. Define the actions to take when the rule is matched. Choose 'Block access to the content'. This will prevent the message containing the credit card number from being sent. You can also choose to 'Show policy tips to users' to warn them about the violation before they send the message. Additionally, you can 'Send incident reports to administrators' to notify them of the violation. Review your settings and create the policy. Once created, the DLP policy will automatically start scanning Teams chats and channel conversations for credit card numbers. When a user attempts to share a credit card number in a message, the policy will block the message from being sent, display a policy tip to the user, and optionally send an incident report to administrators. This helps prevent accidental or intentional sharing of sensitive financial information within Teams.