What is the primary purpose of customizing workflows within a TOS?

The primary purpose of customizing workflows within a Terminal Operating System (TOS) is to optimize operational efficiency and productivity by aligning the TOS processes with the specific business requirements, equipment configurations, and operational practices of the terminal. Customizing workflows allows terminal operators to tailor the TOS to their unique needs, streamlining processes, automating tasks, and reducing manual intervention. This can lead to faster turnaround times, improved resource utilization, and reduced operational costs. For example, a terminal might customize its vessel planning workflow to prioritize certain types of cargo or to optimize the sequence of container loading and unloading based on vessel stability and trim considerations. Or, a terminal might customize its yard management workflow to optimize container stacking based on container destination or weight. By customizing workflows, terminal operators can ensure that the TOS is a perfect fit for their operations, maximizing its value and improving overall terminal performance. A standard TOS implementation is rarely optimal; customization is key to unlocking efficiency gains.