What is the impact of enabling the 'community awards' feature on a subreddit's overall engagement and moderation workload?
Enabling 'community awards' typically increases overall engagement by providing users with a tangible way to show appreciation for high-quality content and contribute to the subreddit's economy, but it can also slightly increase the moderation workload. Community awards are virtual badges that users can purchase with Reddit Coins and bestow upon posts and comments they find valuable. The recipient receives a portion of the coin value. When enabled, the possibility of receiving awards incentivizes users to create and share better content, leading to higher participation rates. These coins can then be used to highlight posts. However, while overall post quality and helpfulness are often improved, the moderation workload can increase, albeit subtly. Some users may attempt to game the system by creating low-effort content with the sole intention of soliciting awards, requiring moderators to remove such posts. Award-related disputes or questions may also arise, adding to the moderators' responsibilities. The need to track award usage and ensure fair distribution may also introduce additional administrative tasks. The moderators can also choose to create custom awards. For example a subreddit dedicated to cats can create a custom award known as a 'Golden Cat Award'. If the quality of content is increased because users see the value in awards, moderators may be required to actively monitor and make sure that the content being posted is of the highest quality.