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The security team gets many simple alerts that always need the same first few checks. What kind of smart robot system helps them automatically do these first checks and find more facts about the alert, and what is the name for finding these extra facts to make the alert clearer?



A security orchestration, automation, and response (SOAR) platform helps security teams automatically perform initial checks on simple alerts and gather more facts. SOAR platforms combine security orchestration, security automation, and security response capabilities. Orchestration refers to the ability to connect and coordinate different security tools and workflows, making them work together seamlessly. Automation means the system can execute predefined tasks or sequences of tasks without human intervention. Response involves taking action based on the analysis of an alert. When SOAR systems automatically perform these first checks and collect additional information, this process is called enrichment. Enrichment is the act of adding context and detail to raw alert data by querying external sources or internal systems. For example, if an alert indicates a user accessed a suspicious website, the SOAR system might automatically enrich the alert by checking the reputation of that website against threat intelligence feeds, looking up the user's recent activity history, or verifying if the IP address of the connection is known to be malicious. This added information helps security analysts quickly understand the severity and nature of the alert without manually performing these investigations, allowing them to focus on more complex threats. This automation significantly reduces the time spent on repetitive tasks and improves the efficiency and effectiveness of the security operations center (SOC).



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