What is the most important aspect of providing 'exceptional customer service' that results in improved algorithm ranking on Temu?

Prompt and effective resolution of customer issues is the most important aspect because it directly influences customer satisfaction, which in turn affects review ratings and purchase frequency, both factors that impact Temu's algorithm. Resolving issues quickly and fairly demonstrates a commitment to customer satisfaction, encouraging positive reviews and repeat purchases. Positive reviews contribute to a higher overall rating, signaling to the algorithm that the seller provides a positive buying experience. Handling complaints professionally, offering refunds or replacements when appropriate, and proactively addressing concerns builds trust and loyalty. Failing to resolve issues promptly can lead to negative reviews, lower ratings, and a decline in sales, negatively impacting algorithm ranking. For example, responding to a customer complaint about a 'damaged shipment' within hours and offering a full refund is more impactful than ignoring the complaint or providing a delayed, unhelpful response.