Describe a scenario where the use of end-to-end encryption within the WhatsApp Business API might conflict with the need to monitor message content for compliance purposes.

A scenario where end-to-end encryption within the WhatsApp Business API might conflict with compliance monitoring arises when a business is legally required to monitor customer communications for regulatory compliance, such as in the financial services or healthcare industries. 'End-to-end encryption' means that messages are encrypted on the sender's device and can only be decrypted on the recipient's device, preventing intermediaries (including WhatsApp) from reading the message content. 'Compliance monitoring' involves reviewing customer communications to ensure adherence to legal and regulatory requirements, such as detecting fraud, preventing money laundering, or protecting patient privacy. In these regulated industries, businesses often need to archive and analyze customer communications to demonstrate compliance with applicable laws. However, end-to-end encryption prevents the business from accessing the content of messages sent and received via the WhatsApp Business API, making it impossible to perform effective compliance monitoring. This conflict can arise, for example, if a financial institution uses WhatsApp to communicate with clients about investment advice. Regulations might require the institution to monitor these communications to ensure that advisors are not providing inappropriate or misleading advice. The end-to-end encryption prevents this, so a business needs to carefully consider its own compliance. The business will need to make customers aware of how it maintains compliance. The conflict shows the need for the business to get external advice.