FREE
daily Instructor: Dr. Mary NolanAbout this Course
Salesforce Administrator Certification
The Salesforce Administrator Certification course is designed to equip individuals with the knowledge and skills required to effectively manage and administer Salesforce applications. This comprehensive course provides a deep understanding of the Salesforce platform, enabling participants to become proficient Salesforce administrators.
Course Overview
In this course, participants will learn about the key concepts, functionalities, and best practices associated with Salesforce administration. The course covers a wide range of topics, including data management, user management, security and access control, customization and configuration, automation, and reporting.
Course Objectives
- Understand the fundamentals of Salesforce and its role in business processes
- Learn how to effectively manage and configure Salesforce applications
- Develop skills in data management, including importing, exporting, and maintaining data integrity
- Create and manage user accounts, profiles, and permission sets to control access
- Customize and personalize Salesforce applications to meet specific business requirements
- Implement automation through workflows, process builder, and approvals
- Master the creation and customization of reports and dashboards for data analysis
- Ensure data security through the implementation of appropriate security measures
- Stay up-to-date with the latest Salesforce features, enhancements, and releases
Course Content
This course is divided into several modules, each focusing on specific areas of Salesforce administration. The modules include:
- Introduction to Salesforce Administration
- Data Management
- User Management and Security
- Customization and Configuration
- Automation and Workflows
- Reporting and Dashboards
- Data Security and Compliance
- Latest Salesforce Features and Updates
Course Delivery
This course is delivered through a combination of lectures, hands-on exercises, and practical examples. Participants will have access to a dedicated learning environment with Salesforce instances to practice their skills. The course is designed to be interactive and engaging, encouraging active participation and knowledge sharing among participants.
Who Should Attend?
This course is ideal for individuals who are interested in pursuing a career as a Salesforce administrator or those who are already in an administrative role and want to enhance their skills and obtain the Salesforce Administrator Certification. It is suitable for professionals from various backgrounds, including IT, business analysis, sales, and customer service.
Prerequisites
There are no specific prerequisites for this course. However, a basic understanding of Salesforce concepts and familiarity with cloud computing principles would be beneficial.
Certification
Upon successful completion of this course, participants will receive a certificate of completion. However, please note that this course does not include the actual Salesforce Administrator Certification exam. The exam must be scheduled and taken separately through Salesforce.
Course Features
Honorary Certification
Receive a recognized certificate before completing the course.
Expert Coaching
Have an expert instructor guide you through your learning journey.
Featured Video
Skip ads and enjoy hand-picked videos relevant to the course.
Pricing Plans
Currency
Sign in to change your currency
I'm not ready to enroll?
Help us understand what’s holding you back, so we can serve you better.
External Resources
Sign in to enroll and start your certification.
Discussion Forum
Join the discussion!
No comments yet. Sign in to share your thoughts and connect with fellow learners.
Frequently Asked Questions
For detailed information about our Salesforce Administrator Certification course, including what you’ll learn and course objectives, please visit the "About This Course" section on this page.
The course is online, but you can select Networking Events at enrollment to meet people in person. This feature may not always be available.
The course doesn't have a fixed duration. It has 23 questions, and each question takes about 5 to 30 minutes to answer. You’ll receive your certificate once you’ve answered most of the questions. Learn more here.
The course is always available, so you can start at any time that works for you!
We partner with various organizations to curate and select the best networking events, webinars, and instructor Q&A sessions throughout the year. You’ll receive more information about these opportunities when you enroll. This feature may not always be available.
You will receive a Certificate of Excellence when you score 75% or higher in the course, showing that you have learned about the course.
An Honorary Certificate allows you to receive a Certificate of Commitment right after enrolling, even if you haven’t finished the course. It’s ideal for busy professionals who need certification quickly but plan to complete the course later.
The price is based on your enrollment duration and selected features. Discounts increase with more days and features. You can also choose from plans for bundled options.
Choose a duration that fits your schedule. You can enroll for up to 7 days at a time.
No, you won't. Once you earn your certificate, you retain access to it and the completed exercises for life, even after your subscription expires. However, to take new exercises, you'll need to re-enroll if your subscription has run out.
To verify a certificate, visit the Verify Certificate page on our website and enter the 12-digit certificate ID. You can then confirm the authenticity of the certificate and review details such as the enrollment date, completed exercises, and their corresponding levels and scores.
Can't find answers to your questions?
Featured Courses
- 190 Views
- 20 Questions
- 198 Views
- 24 Questions
- 231 Views
- 10 Questions
- 433 Views
- 49 Questions
- 134 Views
- 20 Questions
- 590 Views
- 20 Questions
Featured Courses
How to Get Certified
Complete the Course
Answer the certification questions by selecting a difficulty level:
Beginner: Master the material with interactive questions and more time.
Intermediate: Get certified faster with hints and balanced questions.
Advanced: Challenge yourself with more questions and less time
Earn Your Certificate
To download and share your certificate, you must achieve a combined score of at least 75% on all questions answered.