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Data Center Operations and Facility Maintenance

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Course Fee

FREE

daily
Instructor: Dr. Heather Hunter

About this Course

Data Center Infrastructure and Design

Data Center Topologies and Architectures

  • Detailed understanding of various data center topologies including Tier I, II, III, and IV classifications. This includes the redundancy and fault tolerance characteristics of each tier, specifically focusing on the impact on uptime and availability.
  • Exploration of data center architectures like centralized, distributed, colocation, and edge computing. Learn the advantages and disadvantages of each architecture, and how to choose the best option based on application requirements, latency constraints, and cost considerations.
  • Comprehensive knowledge of network topologies within the data center, covering spine-leaf, Clos networks, and traditional three-tier architectures. Understand the routing protocols used in each (e.g., BGP, OSPF) and their impact on network performance and scalability.

Power and Cooling Systems

  • In-depth analysis of power distribution systems, including UPS (Uninterruptible Power Supply) configurations (e.g., parallel redundant, distributed redundant), PDU (Power Distribution Unit) placement, and branch circuit monitoring. Understand the impact of different power topologies on data center reliability and efficiency.
  • Mastery of cooling technologies such as CRAC (Computer Room Air Conditioning) and CRAH (Computer Room Air Handler) units, free cooling systems, liquid cooling (direct-to-chip and immersion cooling), and containment strategies (hot aisle/cold aisle). Optimize cooling strategies based on heat load, power density, and environmental conditions to minimize energy consumption.
  • Precise understanding of power usage effectiveness (PUE) and data center infrastructure efficiency (DCIE) metrics. Implement strategies to monitor, measure, and reduce PUE by optimizing cooling, power distribution, and IT equipment utilization.

Data Center Location and Environmental Factors

  • Detailed assessment of site selection criteria, including geographic location, proximity to power grids, network connectivity, natural disaster risks (e.g., earthquakes, floods, hurricanes), and environmental regulations. Understand the impact of these factors on data center operations and cost.
  • Analysis of environmental monitoring systems, including temperature, humidity, airflow, water leakage, and smoke detection. Implement proactive monitoring strategies to detect and mitigate potential environmental risks.
  • Knowledge of data center sustainability practices, including renewable energy sources (solar, wind), water conservation techniques, and waste management strategies. Understand the principles of carbon neutrality and implement strategies to reduce the data center's environmental footprint.

Data Center Operations and Maintenance

Preventative Maintenance Procedures

  • Development and implementation of detailed preventative maintenance schedules for all critical infrastructure components, including power systems, cooling systems, generators, and fire suppression systems. Understand the importance of regular maintenance to prevent equipment failures and ensure uptime.
  • Detailed inspection and testing procedures for electrical systems, including visual inspections, thermal scanning, insulation resistance testing, and ground testing. Identify potential electrical hazards and implement corrective actions.
  • Comprehensive maintenance procedures for cooling systems, including filter replacement, coil cleaning, refrigerant level checks, and leak detection. Optimize cooling system performance and prevent equipment failures.

Emergency Response and Disaster Recovery

  • Development and implementation of emergency response plans for various scenarios, including power outages, cooling failures, fire incidents, and security breaches. Understand the roles and responsibilities of different personnel during emergencies.
  • Comprehensive knowledge of backup power systems, including generator sizing, fuel storage requirements, automatic transfer switches (ATS), and paralleling switchgear. Ensure seamless transition to backup power during utility outages.
  • Mastery of disaster recovery strategies, including data backup and replication, failover procedures, and offsite data storage. Implement robust disaster recovery plans to minimize data loss and downtime.

Capacity Planning and Management

  • Detailed analysis of capacity planning methodologies, including forecasting future resource requirements based on historical data, growth projections, and application demands. Ensure adequate capacity to support future growth and prevent resource constraints.
  • Implementation of capacity management tools to monitor resource utilization, identify bottlenecks, and optimize resource allocation. Improve efficiency and reduce waste.
  • Comprehensive understanding of power and cooling capacity management, including power density calculations, cooling load analysis, and airflow optimization. Maximize the utilization of existing infrastructure and defer capital expenditures.

Data Center Security and Compliance

Physical Security Measures

  • Implementation of layered physical security measures, including perimeter security (fencing, gates, bollards), access control systems (biometrics, card readers), surveillance cameras, and security guards. Prevent unauthorized access to the data center.
  • Detailed knowledge of security protocols and procedures, including visitor management, security patrols, and incident response. Ensure a safe and secure environment for data and equipment.
  • Comprehensive understanding of environmental monitoring and alerting systems, including temperature, humidity, smoke, and water leak detection. Protect against environmental threats and prevent damage to critical infrastructure.

Data Security and Privacy

  • Implementation of data encryption techniques to protect sensitive data at rest and in transit. Understand the different encryption algorithms and their strengths and weaknesses.
  • Comprehensive knowledge of data access control policies and procedures, including role-based access control (RBAC) and multi-factor authentication (MFA). Prevent unauthorized access to data.
  • Mastery of data privacy regulations, including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and HIPAA (Health Insurance Portability and Accountability Act). Ensure compliance with applicable data privacy laws.

Compliance Standards and Audits

  • Detailed understanding of industry compliance standards, including ISO 27001, SOC 2, PCI DSS, and FedRAMP. Implement controls to meet the requirements of these standards.
  • Comprehensive knowledge of audit procedures and requirements, including internal audits, external audits, and regulatory audits. Prepare for audits and ensure compliance with applicable standards.
  • Mastery of risk management frameworks, including identifying, assessing, and mitigating risks to data center operations and security. Develop and implement risk management plans to protect against potential threats.

Course Features

Honorary Certification

Receive a recognized certificate before completing the course.

Expert Coaching

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Frequently Asked Questions

For detailed information about our Data Center Operations and Facility Maintenance course, including what you’ll learn and course objectives, please visit the "About This Course" section on this page.

The course is online, but you can select Networking Events at enrollment to meet people in person. This feature may not always be available.

The course doesn't have a fixed duration. It has 46 questions, and each question takes about 5 to 30 minutes to answer. You’ll receive your certificate once you’ve answered most of the questions. Learn more here.

The course is always available, so you can start at any time that works for you!

We partner with various organizations to curate and select the best networking events, webinars, and instructor Q&A sessions throughout the year. You’ll receive more information about these opportunities when you enroll. This feature may not always be available.

You will receive a Certificate of Excellence when you score 75% or higher in the course, showing that you have learned about the course.

An Honorary Certificate allows you to receive a Certificate of Commitment right after enrolling, even if you haven’t finished the course. It’s ideal for busy professionals who need certification quickly but plan to complete the course later.

The price is based on your enrollment duration and selected features. Discounts increase with more days and features. You can also choose from plans for bundled options.

Choose a duration that fits your schedule. You can enroll for up to 7 days at a time.

No, you won't. Once you earn your certificate, you retain access to it and the completed exercises for life, even after your subscription expires. However, to take new exercises, you'll need to re-enroll if your subscription has run out.

To verify a certificate, visit the Verify Certificate page on our website and enter the 12-digit certificate ID. You can then confirm the authenticity of the certificate and review details such as the enrollment date, completed exercises, and their corresponding levels and scores.



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Answer the certification questions by selecting a difficulty level:
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Earn Your Certificate


To download and share your certificate, you must achieve a combined score of at least 75% on all questions answered.