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daily Instructor: Dr. Christine HallHow it Works
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Course Overview
Understanding Yourself and Your Habits
Knowing your own mind
- You will learn how to look at your own thoughts without judgment. This helps you see why you react to things in certain ways.
- You will identify your "mental models." These are the silent rules you follow that shape how you see the world and how you make choices.
- You will learn to catch your "blind spots." These are parts of your personality or thinking that you do not see, but that other people notice.
Changing how you act
- You will learn the difference between reacting and responding. Reacting is automatic and fast. Responding is a choice you make after you take a breath and think.
- You will use the "habit loop" method. This means breaking down a bad habit into three parts: the cue that starts it, the action you take, and the reward you get. Once you know these parts, you can swap a bad habit for a good one.
- You will practice emotional regulation. This is the skill of staying calm when you feel stressed, angry, or worried. It keeps you in charge of your decisions.
Building Strong Connections with Others
Deep listening and talking
- You will learn "active listening." This is not just waiting for your turn to speak. It is listening to the words, the tone, and the body language to understand exactly what someone else is going through.
- You will learn how to give feedback that is clear and helpful. Instead of blaming someone, you will learn to describe what happened and how it affected the work.
- You will practice asking "open-ended" questions. These are questions that cannot be answered with just a "yes" or "no." They help you get more information and build better trust.
Handling hard conversations
- You will learn the "interest-based" approach to solving fights. This means looking past what people are arguing about and finding out what they truly need to be happy.
- You will learn to own your part of a problem. Even when you are not the only one at fault, you will learn how to start a conversation by talking about your own mistakes first to lower the other person's guard.
Leading and Guiding Groups
Setting a clear path
- You will learn how to create a "vision." This is a simple, clear picture of where you want a group to go so that everyone knows exactly what they are working toward.
- You will learn to align goals. This means making sure that the daily work people do actually matches the big goals the group has set.
Helping others grow
- You will learn how to delegate tasks properly. This is not just giving away work you do not want to do. It is matching the right task to the right person to help them learn and build confidence.
- You will learn to coach instead of just giving orders. Coaching means asking the right questions so that the person you are helping finds the answer for themselves.
- You will identify the difference between leading and managing. Managing is about tasks and schedules. Leading is about getting people to want to do their best work because they believe in the goal.
FlashCards
External Resources
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Frequently Asked Questions
For detailed information about our Personal Mastery and Leadership Development course, including what you’ll learn and course objectives, please visit the "About This Course" section on this page.
The course is online, but you can select Networking Events at enrollment to meet people in person. This feature may not always be available.
We don’t have a physical office because the course is fully online. However, we partner with training providers worldwide to offer in-person sessions. You can arrange this by contacting us first and selecting features like Networking Events or Expert Instructors when enrolling.
Contact us to arrange one.
This course is accredited by Govur, and we also offer accreditation to organizations and businesses through Govur Accreditation. For more information, visit our Accreditation Page.
Dr. Christine Hall is the official representative for the Personal Mastery and Leadership Development course and is responsible for reviewing and scoring exam submissions. If you'd like guidance from a live instructor, you can select that option during enrollment.
The course doesn't have a fixed duration. It has 12 questions, and each question takes about 5 to 30 minutes to answer. You’ll receive your certificate once you’ve successfully answered most of the questions. Learn more here.
The course is always available, so you can start at any time that works for you!
We partner with various organizations to curate and select the best networking events, webinars, and instructor Q&A sessions throughout the year. You’ll receive more information about these opportunities when you enroll. This feature may not always be available.
You will receive a Certificate of Excellence when you score 75% or higher in the course, showing that you have learned about the course.
An Honorary Certificate allows you to receive a Certificate of Commitment right after enrolling, even if you haven’t finished the course. It’s ideal for busy professionals who need certification quickly but plan to complete the course later.
The price is based on your enrollment duration and selected features. Discounts increase with more days and features. You can also choose from plans for bundled options.
Choose a duration that fits your schedule. You can enroll for up to 180 days at a time.
No, you won't. Once you earn your certificate, you retain access to it and the completed exercises for life, even after your subscription expires. However, to take new exercises, you'll need to re-enroll if your subscription has run out.
To verify a certificate, visit the Verify Certificate page on our website and enter the 12-digit certificate ID. You can then confirm the authenticity of the certificate and review details such as the enrollment date, completed exercises, and their corresponding levels and scores.